Spas·Barbershops·Hair salons·Aesthetic clinics·Stylists
Your WhatsApp answers
and books by itself.
Emma takes care of your clients, offers them times from your real calendar and confirms the appointment. You find out once it's booked.
Chat on WhatsAppor email usSee pricing
She checked your real calendar
Those two slots were free when she offered them. There's no separate list of hours written somewhere.
She never offers what you can't deliver
She named Valentina because Valentina does facials and works that day. Otherwise, she wouldn't.
Aurora Spa
online
The appointment is already written down
It shows up in your calendar instantly, with its service and duration. Nobody copies it by hand afterwards.
And the reminder is already set
It goes out by itself the day before. It's what makes the client show up, and nobody has to remember to send it.
This conversation happened at 11:14 PM.
Nobody on the team was awake.
1 in 3
people write when your business is closed.
We measured it for a month at a real aesthetic clinic: of 354 people who wrote, 114 did so outside business hours.
With nobody to answer, those messages wait until tomorrow. Many don't wait.
Who answers
Meet Emma
Emma is your business's assistant. She knows your services, your prices, who does what and when there's room. She answers the way you would, and when something falls outside what she knows, she hands it to you.
She's limited to the services, prices and times that exist in your calendar. If something falls outside that, she hands it to you instead of improvising.
And behind Emma, the whole system
Calendar, client file, front desk and checkout, inventory per branch, marketing and reports. With real screenshots and what changes depending on whether you run a spa, a barbershop or an aesthetic clinic.
Clear pricing, no meeting required
All prices are monthly, in US dollars, and don't include VAT (Ecuador's 15 % IVA). Billed month to month.
Prefer email? Write to jw@jwautomatizations.com
Basic
To stop losing appointments.
$119/mo + VAT
- ✓Emma answering your WhatsApp
- ✓Calendar and clients
- ✓Automatic reminders
- ✓Checkout and end-of-day closing
Complete
Most completeThe one that runs the whole business.
$199/mo + VAT
- ✓Everything in Basic
- ✓Inventory and products
- ✓Gift cards, loyalty and packages
- ✓Marketing campaigns, with 100 messages a month included
- ✓Full reports
Custom
When the system has to adapt to how you work.
from$329/mo + VAT
Plus the custom development, quoted once according to what you need.
- ✓Everything in Complete
- ✓We automate your processes, not just the calendar
- ✓We connect the system to what you already use
- ✓Marketing campaigns tailored to you
- ✓High limits and direct support
Add-ons
- Additional branch$29/mo per branch
- Campaigns moduleThe tool to create and send. Only Basic needs it: Complete already includes it.$29/mo
- Campaign messagesEach message sent. The Complete plan includes 100 a month; reminders don't count against that quota.by volume
- Treatment plans in the client file$29/mo
- +10 GB of files$10/mo
- A website for your businessby scope
The first branch is included in the plan. The website is quoted separately and paid once.
Questions
Does it work for a barbershop, or only for spas?
Both. Neralda is used by spas, aesthetic clinics, barbershops, hair salons and nail salons: what they share is that they book over WhatsApp and someone has to answer.
Do I have to change my WhatsApp number?
It depends. The number Emma uses is hers alone: nobody else writes from it. It can be your usual number or a new one, and we recommend which based on how you use WhatsApp today.
What if Emma makes a mistake and books wrong?
Emma only offers times that really exist in your calendar: she checks who performs that service, their hours and which equipment is busy. And everything she books stays visible so your team can review or change it.
How much does it cost?
From $119 a month plus VAT. The Complete plan is $199 plus VAT and includes inventory, loyalty and campaigns with 100 messages a month. Custom starts at $329, plus the custom development, which is quoted separately.
Can I have two locations?
Yes. Each branch has its own address, hours and calendar. It's an add-on of $29 a month per branch; the first one is included in the plan.
How many campaign messages can I send?
The Complete plan includes 100 campaign messages a month. If you need more, they're bought separately and the price per message drops the more you send. Appointment reminders don't count against that quota: they're a different kind of message and are included.
Is Neralda available in English?
This website is. The system itself and Emma work in Spanish today: your team uses the dashboard in Spanish, and Emma replies to your clients in Spanish. If you serve English-speaking clients, write to us and we'll tell you honestly whether it fits your business right now.
What happens with my clients' data?
Each business has its own separate space that nobody else sees. The data belongs to the business, not to us: we never sell it or use it to train models. Any client can ask not to be written to again and it's recorded, and you can download or delete her information when asked. We operate under Ecuador's data protection law (LOPDP).
Try it now: write to her and see what she says
Right here. Nothing to install and no need to leave your number.